Many people don't think much about choosing a registrar, and simply pick one they have heard of. This often leads them to GoDaddy, who may be the leader in money spent on marketing and advertising (on the Super Bowl and elsewhere). Unfortunately GoDaddy doesn't seem to focus much on stability, security, or customer service. Instead that have devised innovative ways to overcharge customers and thwart customer attempts to transfer to superior registrars.
This site was created by Gordon Lyon (AKA Fyodor) after GoDaddy intentionally shut down one of my most important sites (SecLists.Org) without even giving me a reason. When GoDaddy noticed their blunder and reporters started calling them on it, they resorted to libeling me. A wired reporter even caught them in a lie as their General Counsel Christine Jones contradicted herself in a single interview. Since this site isn't just about my story, I've moved the full details here.
I created this site to document instances of customer abuse at GoDaddy. The goal is for GoDaddy to either improve their policies and customer service, or suffer continued loss of market share to their customer-focused competition.
While I gave this site its bare skeleton, it has become a community effort. As noted in the acknowledgments section, the site logo, some HTML work, the forums, and legal help have all been donated by volunteers. Even this domain name itself was donated by someone with his own horror stories about GoDaddy!