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Thread: Warning! Do not purchase anything from STOPzilla

  1. #1
    Blue Wolf's Avatar
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    Warning! Do not purchase anything from STOPzilla

    "Warning! Your Computer Is Infected!"

    ________________________________________________

    I knew that something was wrong when my computer suddenly got very slow. I suspected that I had a virus, and my suspicion was confirmed when I got a pop-up alert that said, "Warning! Your Computer Is Infected!"

    Thinking it was from Microsoft, I clicked on it and it asked me to click something else that would scan my computer. So I clicked that, too. After a long scan, it said that my computer was indeed infected.

    I decided to download software called STOPzilla, which costs $39.95. STOPzilla claims that it "detects, blocks, and removes Spyware, Adware, Trojans, and other malicious infections." It sounded great, and it was just what I needed.

    After I downloaded STOPzilla, I thought that my problems would be solved. Unfortunately, they weren't. After I started my computer back up, I continued to get pop-up alerts telling me that my computer was infected. Plus, my computer was even slower than it was before. STOPzilla not only failed to remove the malicious infections, but it made the problem even worse.

    Now in a state of panic, I stopped trying to solve the problem myself and went to the store and bought myself a new computer. I also changed all of my passwords to protect my financial accounts and other sensitive information. And, I paid a computer expert to come to my home and install new security software to protect my computer. All of this cost me hundreds of dollars.

    After that, everything was fine.

    Then, one year later, I got my credit card statement in the mail. On it was a charge that said this: "YRLY RENEWAL STOPZILLA 877-877-9944 FL."

    I never used my credit card to renew anything from that company. Why would I do such a thing? Their software was worthless.

    In addition, I was never notified by STOPzilla that they were charging my credit card again, even though they had my e-mail address. The fact that they secretly charged my credit card without any notification was proof to me that they were hoping that I wouldn't notice the charge on my credit card statement. Sneaky bastards.

    I called the number and I told the woman who answered that I never authorized STOPzilla to charge anything else on my card, and that it was done without my consent. The woman insisted that I did give my consent a year ago, but I had no recollection of doing that. I didn't want to argue with her, and I told her that I just wanted a refund. She said that she would cancel my subscription (What subscription? I didn't know I had a subscription) and that I would get a refund.

    I was surprised when I got a refund for the renewal charge days later. I didn't think that I would get one. However, I still lost money when I initially downloaded their useless software.

    So, the next time you get a computer virus, never purchase anything from STOPzilla. Their software does not work, and it will end up slowing down your computer. It's a waste of time and money.

    And, if you already purchased STOPzilla, keep in mind that they will charge your credit card every year for $39.95, even if you're not using their software anymore. And they will not notifiy you of the charges, to prevent you from knowing about them. (Unless you check your credit card statement every month.) You may need to get yourself a new credit card with a different number on it to stop them. (I have a new credit card number, so they can't do this to me again.)

    It's now time for my rating. As usual, a low rating (0 stars) means that the product/service is worthless, and a high rating ( 10 stars) means that it's extremely useful/valuable.

    Based upon the fact that STOPzilla is about as useful as a steaming pile of dog shit, I give this product 0 stars.

  2. #2
    Soapboxmom's Avatar
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  3. #3
    path2prosperity's Avatar
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    Re: Warning! Do not purchase anything from STOPzilla

    Quote Originally Posted by Soapboxmom View Post
    Thanks for the heads up!!!
    I have sent you an e-mail and a copy to Eagle as you both have good contacts with the proper authorities. The infections can be traced back to two people but I will not publish the names till you have vetted it.

  4. #4
    Poyol's Avatar
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    Re: Warning! Do not purchase anything from STOPzilla

    Rogueware is very common; I see it every week in my line of work.
    If you've never seen it before feel free to ask me.

    Jason
    Skype: JasonAntClark Email: jason-clark@outlook.com

  5. #5
    path2prosperity's Avatar
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    Re: Warning! Do not purchase anything from STOPzilla

    Quote Originally Posted by Poyol View Post
    Rogueware is very common; I see it every week in my line of work.
    If you've never seen it before feel free to ask me.

    Jason
    As you and I have chatted on the phone so often and you are a sort of grandson figure to me, I will send you a link which may be a useful clue.

    Judy

  6. #6
    Blue Wolf's Avatar
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    Re: Warning! Do not purchase anything from STOPzilla

    Apparently I'm not the only one who has had problems with STOPzilla.

    I looked up the product on amazon, and the vast majority of the comments are negative. Out of 29 reviews, 21 of them gave it only 1 star.

    Once again, please avoid STOPzilla. Here's an example of one of the negative reviews on amazon:

    "StopZilla uses deceptive advertising and billing practices, offers non-existent rebates and resubscribes you without your permission. The malware it detects and purports to delete is fabricated. It is seldom effective in deleting true malware that is causing your problems. When you contact their tech support at iYogi they will charge you for any time spent assisting you, authorized or not, when in fact they keep you on the phone for hours and accomplish nothing. Stopzilla had the nerve to send me a copy of their invoice for my bogus subscription "renewal" which was absolutely fraudulent. They intended to use it to justify Visa charges, so put nothing past them and trust nothing they say. Once they have your credit card number, they start fabricating charges. I urge all victims to file complaints with the Florida Better Business Bureau and the Federal Trade Commission. These processes are not complicated. Once I did that I received assurances from Stopzilla that they would cancel the charges, so it may be the only thing they will respond to. The jury is still out on that promise."

  7. #7
    Blue Wolf's Avatar
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    Re: Warning! Do not purchase anything from STOPzilla

    Last week, STOPzilla's accreditation in the Better Business Bureau was revoked.

    I'm not surprised, considering what STOPzilla did to me.

    Stopzilla Business Review in Boca Raton, FL - South East Florida BBB

    "On 07/23/2013 this company's accreditation in BBB was revoked by BBB's Board of Directors due to engaging in activities reflecting poorly on the BBB or its members."

  8. #8
    ribshaw's Avatar
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    Re: Warning! Do not purchase anything from STOPzilla

    Revoked but a B+, that is real useful of them.

    Revoked.JPG
    "It's virtually impossible to violate rules ... but it's impossible for a violation to go undetected, certainly not for a considerable period of time." Bernie Madoff
    https://www.facebook.com/pages/Scam-...98399986981403

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