Results 1 to 5 of 5

Thread: Westhill Consulting Travel and Tours

  1. #1
    shanemac618 is offline Banned
    Join Date
    Oct 2013
    Posts
    2

    Westhill Consulting Travel and Tours

    I am taking time to write this review to warn people about this so that they wont experience the same thing we did. How do I even begin this review? How can I summarize the terror I endured?

    Westhill Consulting travel and tours apparently doesnít know what they were doing, its clear that they got no idea of what their company is suppose to be. They obviously got no talent in client service.

    Let us start with how unprofessional and gauche the receptionist is at Westhill Consulting travel and tours. We went there for the first time today and were simply asking the receptionist questions about how Westhill works. The receptionist, instead of being grateful for the fact that we were inquiring about the business as a potential customer, assumed that we wouldn't pay the $85 per hour to help us plan our first trip. What a douche.

    My husband and I, who might have been clients, are now entirely put off by this receptionist's insulting comments. My husband simply wanted you to answer questions since we never used an agency before but she was so annoying and very insulting. There is no way we are coming back at Westhill! If the receptionist treat people like this what more can I expect from their actual service I bet it would be crappier since they have crappy attitudes.

    They got to remember that they are not the only travel agency and no one will ever deal with craps therefore no one will waste time going there just to be treated like that. They are simply pathetic, lazy service with absolutely no concern for new customers.

    And of course we ended up not booking a tour with these guys. Who would?? And oh my cousin who actually did get a booking from them and she said the company is made up of a bunch of lying, manipulative thieves. The agents are incompetent and do everything for their own benefit, not for the guests. Oh boy, now talking about customer service huh? I do not think you would last long.
    Just do not go for them or else youíre going to have a bad time. This tour company is only about ripping you off.

    Check This Spammed Site: Westhill Consulting, TRAVEL & TOURS, INC. | Jakarta, Indonesia | Home

  2. #2
    littleroundman is offline Administrator
    Join Date
    Jun 2010
    Posts
    16,975

    Re: Westhill Consulting Travel and Tours

    I'm a little confused here, shanemac.

    Westhill Travel is based in Jakarta, Indonesia:

    Westhill Consulting Travel:
    Address
    Wisma Metropolitan
    Jl. Jenderal Sudirman Kav.31
    Jakarta 12920, Indonesia


    and its' domain is registered in the Philippines:

    westhillconsulting.info

    192.64.112.124
    westhillconsulting.info

    Seo House
    Seo House
    Pasay
    Manila
    Manila
    1226
    Philippines
    Phone: +63.9175075858
    E-mail: idesignsetter@gmail.com

    Seo House
    Seo House
    Pasay
    Manila
    Manila
    1226
    Philippines
    Phone: +63.9175075858
    E-mail: idesignsetter@gmail.com

    Seo House
    Seo House
    Pasay
    Manila
    Manila
    1226
    Philippines
    Phone: +63.9175075858
    E-mail: idesignsetter@gmail.com

    Seo House
    Seo House
    Pasay
    Manila
    Manila
    1226
    Philippines
    Phone: +63.9175075858
    E-mail: idesignsetter@gmail.com

    DNS1.NAMECHEAPHOSTING.COM
    DNS2.NAMECHEAPHOSTING.COM
    Were you and your husband in Indonesia at the time, or were you attempting to book your travel from Canada ??
    The only thing necessary for the triumph of evil is for good men to do nothing

  3. #3
    shanemac618 is offline Banned
    Join Date
    Oct 2013
    Posts
    2

    Re: Westhill Consulting Travel and Tours

    === Were you and your husband in Indonesia at the time, or were you attempting to book your travel from Canada ?? ====

    To littleroundman:

    No we were just inquiring to book somewhere else, no particular country yet cause we were planning a second honeymoon. we were hoping they could give us ideas.

  4. #4
    justinweelp96 is offline Banned
    Join Date
    Dec 2013
    Posts
    1

    Re: Westhill Consulting Travel and Tours

    Quote Originally Posted by shanemac618 View Post
    I am taking time to write this review to warn people about this so that they wont experience the same thing we did. How do I even begin this review? How can I summarize the terror I endured?

    Westhill Consulting travel and tours apparently doesnít know what they were doing, its clear that they got no idea of what their company is suppose to be. They obviously got no talent in client service.

    Let us start with how unprofessional and gauche the receptionist is at Westhill Consulting travel and tours. We went there for the first time today and were simply asking the receptionist questions about how Westhill works. The receptionist, instead of being grateful for the fact that we were inquiring about the business as a potential customer, assumed that we wouldn't pay the $85 per hour to help us plan our first trip. What a douche.

    My husband and I, who might have been clients, are now entirely put off by this receptionist's insulting comments. My husband simply wanted you to answer questions since we never used an agency before but she was so annoying and very insulting. There is no way we are coming back at Westhill! If the receptionist treat people like this what more can I expect from their actual service I bet it would be crappier since they have crappy attitudes.

    They got to remember that they are not the only travel agency and no one will ever deal with craps therefore no one will waste time going there just to be treated like that. They are simply pathetic, lazy service with absolutely no concern for new customers.

    And of course we ended up not booking a tour with these guys. Who would?? And oh my cousin who actually did get a booking from them and she said the company is made up of a bunch of lying, manipulative thieves. The agents are incompetent and do everything for their own benefit, not for the guests. Oh boy, now talking about customer service huh? I do not think you would last long.
    Just do not go for them or else youíre going to have a bad time. This tour company is only about ripping you off.

    Check This Spammed Site: Westhill Consulting, TRAVEL & TOURS, INC. | Jakarta, Indonesia | Home

    Iím sorry but I disagree with you, terror is a harsh word and I think you are exaggerating. Yes, they are not perfect, nobody is, they may have committed mistakes but they are not worse like what you are saying. In fact, I had an awesome experience with Westhill Consulting Travel and Tours. They have arranged the most awesome vacation I ever experienced and I owe them a lot that is why I recommend them to everyone I know.

  5. #5
    littleroundman is offline Administrator
    Join Date
    Jun 2010
    Posts
    16,975

    Re: Westhill Consulting Travel and Tours

    OK, ENOUGH IS ENOUGH.

    That makes one paid shill for Westhill Consulting too many.

    Thread closed and locked
    The only thing necessary for the triumph of evil is for good men to do nothing

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Disclaimer: Opinions expressed on this website are solely those of their respective authors.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42