OK folks, this is the final word on the matter. We will NOT be using Paypal's services from here on now or at any time in the future.
We are still under a limitation, we actually have been have been since 24th December, and still now after nearly 8 weeks of trying to get this resolved, we are no closer to a solution than when we first started.
It has been most disappointing dealing with their various business departments, being shuffled around from person to person, across different time zones and countries and coming up against a brick wall time and time again.
Even after all this time we still have not been given a full explanation of why we have been limited.
The only indication given, apart from their comments that our sudden increase in transaction volume does not fit within their profile of a low risk enterprise, is that the number of disputes that were raised while we were supposedly under review, proves it was too much risk for them.
Disputes funnily enough, that were raised as a direct result of us not being able to pay some affiliates via Paypal because of their very own limitation, even though those affiliates had multiple other payment solutions open to them.
There is actually no indication of us actually having gone through a final review, after having provided everything that they asked for, and all the back and forth communication. We have simply been told the account is permanently limited and no appeal is possible. The funds will be held for a 180 day period and will be released to us once this hold has expired, and we will not be able to reinstate our account.
Which to put it bluntly, is infuriating and we feel completely unethical.
It is however, not actually that big an issue apart from the inconvenience factor. We have 4 other payment processors that we have worked with for many years, and built strong relationships with over that time that cover virtually every country in the world.
In addition we have just introduced Neteller, which also caters for most countries outside of the US and Canada. We have an application in for UnionPay which is very popular in the Asia-Pacific region and we expect that will be available soon.
We have also been working on establishing our own merchant account which will allow us to take Visa and Mastercard debit and credit cards directly, as well as accept bank wires, without having to go through a 3rd party provider and this is now at an advanced stage. We cannot give an exact date when this will be completed, but it will be in the very near future.
And finally, we are also working on accepting bitcoin through our own server.
It has been heartening to note, that after the initial downturn in purchases, daily purchasing volume is now almost back to what it was and is still trending upwards, along with our growth, now well over 16,000 members!
In other words, WE ARE DOING JUST FINE WITHOUT THEM!
So folks, back to business. If you havent yet signed up for an account with of our other providers, please do so soon.
You are going to need one!
So we can PAY YOU!
Best of success!